Help Center


Estimated Delivery Time

Air mail

Delivery time: 10-30 working days
Please track on: 17TRACK


Delivery time: 6-10 working days
Please track on: EMS official site


Delivery time: 3-8 working days
Please track on: DHL official site


Delivery timer: 3-7 working days
Please track on: UPS official site

Why is not the tracking information for my order available online

For registered airmail, the tracking information takes 5-7 working days from the time of shipment to update online. Please try to track your order after 7 business days to get your package status.
For express shipping, the tracking information is available within 1-3 working days after the package has been shipped out.
If the tracking information is not available within these time frames, please ask our customer service for help via email to service@cafago.com.

Please note your order parcel may be delayed due to unforeseen situations. Please wait a 5-10 working days more. If the package still doesn’t arrive then please contact our Customer Service via email to service@cafago.com.


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